1. Introduction
Welcome to Jupiter Momentos! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
2. Orders and Payment
Order Confirmation: Once you place an order, you will receive an email confirmation. Please review your order details carefully and contact us if there are any discrepancies.
Payment: We accept major credit cards, debit cards, and other payment methods as listed on our website. Payments must be made in full at the time of purchase.
Pricing: All prices are listed in Rupees and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added at checkout.
3. Customization and Production
Customization: Our products are customized according to your specifications. Please ensure all customization details are accurate before placing your order.
Production Time: Custom orders typically take 2to 3 working days to produce. Production times may vary depending on the complexity of the order and our current workload.
4. Shipping and Delivery
Shipping: We ship to your location. Shipping costs and delivery times vary based on the shipping method selected at checkout.
Delivery: Estimated delivery times are provided at checkout. We are not responsible for delays caused by the shipping carrier or customs processing.
Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 2working days of receipt. We will work with you to resolve the issue.
5. Returns and Refunds
Custom Orders: Due to the personalized nature of our products, all custom orders are non-refundable unless there is a defect or error on our part.
Defective Products: If you receive a defective or incorrect product, please contact us within 7 working days of delivery. We will arrange for a replacement or a refund.
Return Process: To initiate a return, please contact our customer service team at jupitermomentos@gmail.com Returns must be authorized by us before shipping the item back.
6. Intellectual Property
All content on our website, including images, designs, and text, is the property of Jupiter Momentos and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability
Jupiter Momentos is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the product.
9. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.
10. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Jupiter Momentos
Ramegowda Complex, Shop no.6, Jyothi Nagara Palya, Mulbagal
6363863411
jupitermomentos@gmail.com